DNS & SSL

Understanding DNS Caching and How to Bypass It
When a website’s domain or DNS records are updated; such as after a migration or domain change. You may briefly see unexpected behavior, like being re...
Proactive Site Health Alerts: What They Are and Why You’re Receiving Them
To help reduce unexpected downtime and speed up issue resolution, BionicWP provides proactive site health alerts. These alerts notify you when we dete...
Cause: SSL Connect Error
An “SSL connect error” typically occurs when a domain is not pointing to the correct server IP where the SSL certificate is installed. This usually ...
Cause: SSL Peer Certificate or SSH Remote Key was not OK
The “SSL Peer Certificate or SSH Remote Key was not OK” error typically occurs when a domain is not pointing to the correct server where the SSL cer...
Cause: DNS Lookup Failure
A DNS Lookup Failure occurs when a domain cannot be resolved to an IP address. This commonly happens during DNS propagation or when DNS records are ...
Cause: Number Of Redirects Hit Maximum Amount
The “Number of Redirects Hit Maximum Amount” error occurs when a request is caught in a redirect loop or exceeds the allowed number of redirects. Th...
Cause: Couldn't connect to server
A “Could not connect to server” alert usually indicates that the monitoring system is unable to establish a connection to the site. In most cases, t...
Cause: Timeout (no headers received)
A “Timeout (no headers received)” message typically means the monitoring system was unable to receive a response from the site within the expected t...
Status Codes 404, 408, 500 or 503
Websites may occasionally return specific HTTP status codes that indicate different types of issues. Each status code points to a distinct cause, rang...
DNS records got dropped (likely after domain renewal)
Overview In some cases, DNS records may disappear or reset after a domain renewal. This can lead to website downtime or incorrect DNS responses. Note ...
DNS is not propagating (DNS Issue)
DNS propagation is the process through which updated DNS records spread across global DNS servers. This process can take time, and during propagation,...
SSL is not working (commonly after a site move)
SSL issues often occur when a site is migrated to a new server, when DNS is not correctly updated, or when old/extra A-records conflict with the corre...
How to Manage DNS in the BionicWP Dashboard
BionicWP offers integrated DNS management, allowing you to control your domain's DNS settings directly from the platform. This feature enables you to ...
How to Install SSL
Securing your website with an SSL certificate is crucial for protecting user data, enhancing SEO rankings, and building trust with your visitors. With...
How to Update Your DNS on GoDaddy
Managing DNS records is essential for directing your domain's traffic to the correct servers. GoDaddy provides a user-friendly interface to add, modif...
How to Update Your DNS on Cloudflare
Managing DNS records is essential for directing your domain's traffic to the correct servers. Cloudflare provides a user-friendly interface to add, mo...