SSL is not working (commonly after a site move)

SSL issues often occur when a site is migrated to a new server, when DNS is not correctly updated, or when old/extra A-records conflict with the correct IP configuration.

Note: This isn't a BionicWP hosting issue.

• Website recently moved to a new hosting/server

• Incorrect or outdated A-records pointing to an old IP

• Propagation delay after DNS update

• Domain does not point to the server where SSL is installed

1. Check A-Records

2.  Ensure only the correct A-record(s) exist.

   • Remove any additional or old A-records pointing to previous servers.

   • Keep only the main one that matches your hosting/server IP.

3. Confirm DNS Propagation

4.  SSL will not work until the domain is fully pointed to the correct IP

5. Check “www” and non-www Versions are correctly updated. Both should point to the correct A-record or use CNAME appropriately.

6. Wait for DNS Updates

7.  Changes may take 15 minutes to a few hours depending on TTL.

If the DNS is correct but SSL still shows errors, share the domain with support to verify the certificate installation.