Current Site Outage – Root Cause & Status

Edited

Summary

A number of sites recently experienced connectivity and loading issues. After a full internal review, we have confirmed that there were no problems with our servers, infrastructure, or platform.

The outage was caused entirely by an external GoDaddy DNS incident.

More information at: https://status.godaddy.com/


What Happened?

GoDaddy experienced a DNS-related disruption that affected domain resolution for many websites across the internet. When DNS records fail or respond intermittently, browsers are unable to locate the server where the website is hosted—resulting in timeouts, failed loads, or intermittent downtime.

Because the issue was at the DNS provider level, it impacted any domain using GoDaddy’s DNS services, regardless of where the site was actually hosted


Impact on BionicWP

  • Our servers, containers, and network remained fully operational throughout the incident.

  • No downtime occurred on our hosting infrastructure.

  • The affected sites were simply unable to resolve their DNS properly due to GoDaddy’s outage.

  • Performance, security, and application uptime on our side were fully intact


How We Verified This

Our team ran:

  • Full server health checks

  • DNS lookup traces

  • Container and uptime monitoring reviews

  • Firewall and load balancer logs
    All logs confirmed 100% stability on our infrastructure.

External DNS resolution checks pointed consistently to GoDaddy’s DNS failure as the source.


Current Status

GoDaddy has restored their DNS services, and domains are now resolving normally. Affected sites should be fully accessible again.

Current Status: https://status.godaddy.com/

Action Required

No action is required from client.

Key Message

This was a GoDaddy DNS outage only.

Our servers, systems, and hosting platform were fully operational.