What Happens After We Clean Your Hacked Site

Once we’ve cleaned your WordPress site from a malware infection or unauthorized access, our work doesn’t stop at just removing malicious files. At BionicWP, we follow a thorough post-cleanup protocol to lock down your site, eliminate backdoors, and help prevent future reinfections.

Our post-cleaning process focuses on both remediation and hardening. We not only remove visible malware and injected code, but we also proactively eliminate weak spots the attacker could exploit again, such as inactive admin users, weak passwords, or lingering sessions.

These steps are executed immediately after a successful cleanup and do not require action on your part unless specified.

We terminate all active wp-admin sessions across your site. This ensures any compromised sessions are revoked immediately. This is done by shuffling the WP Salts in wp-config.php

We review the list of WordPress admin users and remove any suspicious or unauthorized accounts.

We update passwords for:

• All remaining wp-admin users

• FTP/SFTP accounts

All new passwords are strong (16+ characters) and randomly generated using secure methods.

We re-scan your entire filesystem and database to ensure no hidden shell files, eval injections, or scheduled jobs remain.

If malware previously disabled your contact forms, search engines, or redirect functionality, we verify everything is functioning correctly before handing the site back.

Pro Tip: We recommend informing your team that all credentials have been reset after a cleanup. If your team uses shared logins, make sure to securely distribute the new credentials we provide and avoid reusing old passwords going forward.