How to Log In and Manage Your BionicWP's 'Management-Only' Subscription

After subscribing to BionicWP's 'Management-Only' service, you can oversee your subscription, access various services, view invoices, and more through the self-service client portal. This centralized platform allows you to efficiently manage all aspects of your website's maintenance and support.

The client portal provides a comprehensive interface to monitor activities, submit support tickets, track onboarding progress, and manage billing information. Upon completing the signup process, an account is automatically created for you, and the login credentials are sent to your email. For a detailed walkthrough of the portal's features, you can watch the following video: https://youtu.be/sGK3Vp0MEU4

1. Log In to the Client Portal

   • Visit https://manage.bionicwp.com/login.

   • Enter your login credentials provided via email.

   • Click on "Log In" to access your dashboard.

   • If you've forgotten your password, reset it using the "Forgot password" link.

2. Navigate the Portal
   Upon logging in, you'll find a navigation menu on the left side of the dashboard, comprising the following sections:

   • Activity: Overview of recent account activities, including order updates and support interactions.

   • Onboarding: Monitor the progress of your website's onboarding process.

   • Dashboard: Access a summary of your services, performance metrics, and pending tasks.

   • Orders: Review your past and current orders, including service details and statuses.

   • Files: Access files and reports shared by the BionicWP team.

   • Tickets: Submit and manage support requests, track ticket statuses, and communicate with the support team.

3. Manage Services
   Under the "Services" section, you can request and manage various services:

   • Management: Handle WordPress core/plugin updates, backups, monitoring, and security.

   • Optimization: Request PageSpeed insights score improvements.

   • Edits: Submit requests for content changes.

   • Development: Initiate custom development projects or feature implementations.

4. Billing and Subscriptions
   The "Billing" section allows you to manage the financial aspects of your subscription:

   • Invoices: View and download invoices for your orders.

   • Subscriptions: Monitor your active subscriptions, including service names, billing cycles, and renewal or cancellation options.

   • Payment: Update your payment methods and billing information.

For quick and convenient access to your account and services, bookmark the client portal login page: https://manage.bionicwp.com/login. Reviewing the "Dashboard" and "Activity" sections can help you stay informed about your website's performance and any recent updates or actions taken.