How to Report a Slow Performing Site

If your website feels slow or underperforms on Google PageSpeed Insights, our team is here to help. You can request a speed optimization review using our simple submission form.

Once you submit the form (link below), our Tier 1 support team will:

• Run an initial speed audit on your site

• Identify major issues impacting performance

• Apply relevant optimizations

• Escalate to Tier 2 if advanced development work is required

• Thresholds:

  • 80 on mobile

  • 85 on desktop

• Turn around time is 24-48 hours, but usually much faster.

1. Visit: https://www.bionicwp.com/report-slow-site-speed/

2. Fill out the form with:

   • Your site URL

   • Name

   • Google Page Insights Link (https://pagespeed.web.dev/)

   • Description of what feels slow (pages, actions, etc.)

   • Any recent changes or plugin updates you made

3. Click Submit.

4. Our support team will review the request and follow up within 24–48 hours.

Pro Tip: Before submitting the form, run your site through PageSpeed Insights and include the scores in your message — it helps us get started even faster.