How to Customize Your White Label Support Signature

Make every client interaction feel on-brand by customizing the support signature on your white-labeled responses. This helps reinforce your agency’s identity while keeping support fully managed by BionicWP.

You’ll provide us with a few branding details — your agency name, a logo (optional), and a preferred sign-off or footer. Our team then applies this signature to all outgoing responses sent through your white-labeled inbox.

1. Choose your sender name (e.g., “The [Agency Name] Support Team”).

2. Provide a logo if you'd like it included in the footer.

3. Share a custom email footer or sign-off message.

4. Send these details to your onboarding rep or through a support ticket.

5. Our team will confirm once your signature is active across all responses.

Pro Tip: If your branding changes or you want to run seasonal promotions, your signature can be updated anytime — just send us your revised version.