Billing cycle & failed payment policy

BionicWP uses a monthly billing cycle that starts on the day you launch your first site. Each site you add is billed from that same billing date. If a site is launched mid-cycle, the charge is prorated based on the number of days remaining in the billing period.

We’ve also built in a clear, automated process to handle failed payments and notify you in advance to avoid disruption of service.

Billing Cycle & Prorated Charges:

• Your billing date is tied to the day your first site goes live.

• New sites added throughout the month are billed on a prorated basis until the next full billing cycle.

• All charges are applied to your primary card on file.

Failed Payment Process:

• Attempt #1 (Billing Day): We charge your primary card. If it fails, we immediately try the secondary card (if available).

• Attempt #2 (Day 3): We retry your primary card and notify you via email if payment still fails.

• Attempt #3 (Day 6): A third attempt is made, followed by another email notification if unsuccessful.

• Final Attempt (Day 9): If the payment still fails, your account is marked as delinquent and your site(s) will be deleted.