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How to Configure the Chat Widget on Your Platform

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Overview

Enhance your customer support by integrating a personalized chat widget into your BionicWP White Label (WL) platform. This feature allows you to provide real-time assistance to your clients, maintaining your brand's identity throughout the user experience.​

How It Works

BionicWP enables you to embed a custom chat widget by inserting your preferred chat provider's HTML script into your WL dashboard. This integration ensures that your clients can access support directly within your branded platform.​

Step-by-Step Instructions

  1. Log in to your BionicWP account at my.bionicwp.com.

  2. Navigate to the Whitelabel section in the left-hand menu.

  3. Click on Configure Chat Widget.

  4. Click the Edit button to modify the chat widget settings.

  5. Paste your chat provider's HTML script into the designated field.

  6. Click Confirm to save your changes.​

Note: Ensure that the script you insert is provided by a reputable chat service and is compatible with your platform.​

Pro Tip: Regularly test your chat widget to ensure it's functioning correctly and providing the desired user experience. Consider customizing the widget's appearance to align with your brand's colors and style for a cohesive look.

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