How to Review and Reduce Transactional Emails on Your Site

BionicWP includes a transactional email limit of 1,000 emails per month per site. Exceeding this limit may incur additional fees. To help you stay within this threshold, it's important to monitor your site's email activity and implement measures to reduce unnecessary emails, particularly those generated by spam or misconfigured forms.​

Transactional emails are typically triggered by user interactions on your website, such as form submissions, account registrations, or order confirmations. Excessive email activity can often be attributed to spam submissions or forms lacking proper validation. By reviewing email logs and optimizing your forms, you can significantly reduce the volume of transactional emails sent from your site.​

1. Review Postmark Email Logs

BionicWP utilizes Postmark for handling transactional emails. To review email activity:​

• Log in to your WordPress admin dashboard.

• Navigate to Settings > ActiveCampaign Postmark.

• Click on the Logs tab.

• Examine the "TO" field to identify which forms or pages are generating the most emails.​

2. Analyze Form Plugin Submissions

Most form plugins, such as Gravity Forms or Ninja Forms, offer submission statistics:​

• Access your form plugin's dashboard.

• Review submission counts, spam entries, and delivery statuses.

• Identify forms with unusually high submission rates, which may indicate spam activity.​

3. Implement Spam Prevention Measures

To mitigate spam and reduce unnecessary emails:​

• Add CAPTCHA or reCAPTCHA: Integrate CAPTCHA solutions into your forms to verify human users. Recommended plugins include:

  • Really Simple CAPTCHA

  • Login No Captcha reCAPTCHA

  • CAPTCHA 4

• Use Honeypot Fields: Add hidden fields to your forms that bots are likely to fill out, allowing you to filter out automated submissions.​

4. Adjust WooCommerce Email Settings

For WooCommerce sites, certain settings can lead to excessive email notifications:​

• Navigate to WooCommerce > Settings > Advanced.

• Review and disable any non-essential email notifications, such as redundant order updates or customer notes.​

Pro Tip: Regularly monitoring your site's email activity and optimizing form configurations can help you stay within the transactional email limit, ensuring efficient communication without incurring additional costs.​

If you need assistance with managing your site's transactional emails or implementing spam prevention measures, feel free to reach out to our support team!